My account
You can create an account by clicking on the “Sign Up” option and filling in your basic details like name, email, and password.
No, you can place an order as a guest. However, creating an account helps you track orders and manage your details easily.
Click on “Forgot Password” on the login page and follow the instructions to reset your password via email.
Log in to your account and go to “My Account” where you can edit your personal details, address, and contact information.
Yes, you can add and manage multiple addresses in your account for faster checkout.
Orders & Purchases
Browse products, add to cart, and proceed to checkout. Follow the steps to complete your order.
Orders can be modified only before they are shipped. Contact support immediately.
You will receive a confirmation via email or WhatsApp after successful payment.
Yes, you can cancel before the order is shipped.
No, you can checkout as a guest, but creating an account helps track orders easily.
Returns & Refunds
Returns are accepted within 7 days if the product is unused and in original packaging.
Contact our support team with your order details to initiate a return.
Refunds are processed within 5–7 business days after approval.
It depends on the reason for return. Damaged products are eligible for free return.
Yes, exchanges are available based on stock availability.
Shipping & Tracking
Delivery usually takes 5–7 business days depending on location.
Yes, free shipping is available on orders above a certain amount.
A tracking link will be sent via email/WhatsApp after dispatch.
We deliver to most locations across India.
Please contact support, and we will assist you with the status.
Fees & Billing
We accept UPI, credit/debit cards, net banking.
No, all charges are clearly shown at checkout.
No, COD is not available .
Yes, an invoice will be sent to your email after purchase.
This may be due to bank issues or incorrect details. Please try again or use another method.
Other Topic
You can reach us via WhatsApp or email for quick assistance.
Yes, all products are 100% authentic and quality checked.
Yes, we regularly provide offers and seasonal discounts.
Yes, you can add items to your wishlist.
Currently, we operate online only.
Frequently asked questions
