Privacy Policy – Soukstore
At Soukstore, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Phone number
- Email address
- Shipping and billing address
- Payment information (processed securely through third-party payment gateways)
- Order history and purchase preferences
- Website usage information collected through cookies and analytics tools
2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and service notifications
- Improve our products, website, and customer experience
- Personalize your shopping experience
- Send promotional offers and newsletters (only if you have opted in)
3. Payment Security
Your payment security is important to us. Soukstore does not store your debit card, credit card, UPI, or banking information. All online payments are processed securely through trusted third-party payment gateways that use industry-standard encryption and security measures.
4. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Courier and delivery partners for order fulfillment
- Trusted payment service providers for secure payment processing
- Technology and website service providers who help us operate our business
- Government or legal authorities when required by applicable law
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website traffic and performance
- Improve website functionality
You can disable cookies through your browser settings, although some website features may not function properly.
6. Data Protection
Soukstore implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or loss.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data, subject to legal and business obligations
- Withdraw your consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may include links to external websites for your convenience. Soukstore is not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
Soukstore may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page with immediate effect.
We encourage you to review this page periodically to stay informed.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Soukstore
Address:
No. 35/2, Kodambakkam High Road,
Nungambakkam, Chennai – 600034
Phone: 9952818188
Email: soukstoreshop@gmail.com
By accessing or using the Soukstore website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
